We have upgraded our helpdesk system to the new version of Deskpro which involved some downtime.  Your logins and passwords should not have changed, nor should any of your tickets be different.

If you find that any of your settings have changed or any content is missing, please let us know so it can be fixed.

We have migrated our support center to a new helpdesk system.  If you had a user account in our old system, your login name will be the same here.  We weren't able to migrate passwords, though, so the first time you try to log in, please click on the "Password lost" link on the log in page, to reset your password.

If you wish to see your old tickets, our old support system is accessible at https://icmanage.com/oldsupport -- this will be left up for the forseeable future.

If you have any questions or experience any issues with our new system, please let us know.